Hypez Hosting - CosmicGuard – 故障細節信息

體驗部分性能下降

CosmicGuard

已解決
性能下降
開始於 11 天前持續 35 分鐘

受影響

VPS Hosting Infrastructure

性能下降 undefined 12:47 AM 至 1:23 AM

VPS-DAL01

性能下降 undefined 12:47 AM 至 1:23 AM

更新
  • 已解決
    已解決
    This incident has been resolved.
  • 已確認問題
    已確認問題

    We’ve been informed that the attack targeting our upstream provider, Cosmic Guard, has been mitigated. Service latency has returned to normal levels and remains stable at this time.

  • 調查中
    調查中

    Dear Customers,

    We are currently experiencing significant network latency and intermittent packet loss, which is affecting our Cosmic services. Our team is actively investigating the issue with top priority and working closely with our upstream providers to identify and resolve the root cause.

    During this time, you may experience:

    • Slower-than-normal network performance

    • Increased latency

    • Occasional dropped or failed connections

    We sincerely apologize for the disruption and appreciate your patience as we work to restore normal service as quickly as possible. Further updates will be provided as soon as more information becomes available.

    Thank you for being so understanding,
    - The Hypez Hosting Team