Hypez Hosting - CosmicGuard – Chi tiết sự cố

Trải qua hiệu suất bị giảm sút một phần

CosmicGuard

Đã khắc phục
Hiệu suất giảm sút
Bắt đầu lúc 11 ngày trướckéo dài 35 phút

Ảnh hưởng

VPS Hosting Infrastructure

Hiệu suất giảm sút từ 12:47 AM đến 1:23 AM

VPS-DAL01

Hiệu suất giảm sút từ 12:47 AM đến 1:23 AM

Cập nhật
  • Đã khắc phục
    Đã khắc phục
    This incident has been resolved.
  • Đã nhận diện
    Đã nhận diện

    We’ve been informed that the attack targeting our upstream provider, Cosmic Guard, has been mitigated. Service latency has returned to normal levels and remains stable at this time.

  • Đang điều tra
    Đang điều tra

    Dear Customers,

    We are currently experiencing significant network latency and intermittent packet loss, which is affecting our Cosmic services. Our team is actively investigating the issue with top priority and working closely with our upstream providers to identify and resolve the root cause.

    During this time, you may experience:

    • Slower-than-normal network performance

    • Increased latency

    • Occasional dropped or failed connections

    We sincerely apologize for the disruption and appreciate your patience as we work to restore normal service as quickly as possible. Further updates will be provided as soon as more information becomes available.

    Thank you for being so understanding,
    - The Hypez Hosting Team