Hypez Hosting - CosmicGuard – Detail insiden

Mengalami Penurunan Kinerja Sebagian

CosmicGuard

Terselesaikan
Penurunan performa
Dimulai pada 11 hari yang laluBerlangsung 35 menit

Terpengaruh

VPS Hosting Infrastructure

Penurunan performa dari 12:47 AM ke 1:23 AM

VPS-DAL01

Penurunan performa dari 12:47 AM ke 1:23 AM

Pembaruan
  • Terselesaikan
    Terselesaikan
    This incident has been resolved.
  • Teridentifikasi
    Teridentifikasi

    We’ve been informed that the attack targeting our upstream provider, Cosmic Guard, has been mitigated. Service latency has returned to normal levels and remains stable at this time.

  • Menyelidiki
    Menyelidiki

    Dear Customers,

    We are currently experiencing significant network latency and intermittent packet loss, which is affecting our Cosmic services. Our team is actively investigating the issue with top priority and working closely with our upstream providers to identify and resolve the root cause.

    During this time, you may experience:

    • Slower-than-normal network performance

    • Increased latency

    • Occasional dropped or failed connections

    We sincerely apologize for the disruption and appreciate your patience as we work to restore normal service as quickly as possible. Further updates will be provided as soon as more information becomes available.

    Thank you for being so understanding,
    - The Hypez Hosting Team