Hypez Hosting - CosmicGuard – Détails de l'incident

Expérimenter des performances partiellement dégradées

CosmicGuard

Résolu
Performances dégradées
Signalé le il y a 11 joursA duré 35 minutes

Concernés

VPS Hosting Infrastructure

Performances dégradées depuis 12:47 AM à 1:23 AM

VPS-DAL01

Performances dégradées depuis 12:47 AM à 1:23 AM

Mises à jour
  • Résolu
    Résolu
    This incident has been resolved.
  • Identifié
    Identifié

    We’ve been informed that the attack targeting our upstream provider, Cosmic Guard, has been mitigated. Service latency has returned to normal levels and remains stable at this time.

  • Détecté
    Détecté

    Dear Customers,

    We are currently experiencing significant network latency and intermittent packet loss, which is affecting our Cosmic services. Our team is actively investigating the issue with top priority and working closely with our upstream providers to identify and resolve the root cause.

    During this time, you may experience:

    • Slower-than-normal network performance

    • Increased latency

    • Occasional dropped or failed connections

    We sincerely apologize for the disruption and appreciate your patience as we work to restore normal service as quickly as possible. Further updates will be provided as soon as more information becomes available.

    Thank you for being so understanding,
    - The Hypez Hosting Team