Hypez Hosting - CosmicGuard – Incident details

Experiencing partially degraded performance

CosmicGuard

Resolved
Degraded performance
Started 11 days agoLasted 35 minutes

Affected

VPS Hosting Infrastructure

Degraded performance from 12:47 AM to 1:23 AM

VPS-DAL01

Degraded performance from 12:47 AM to 1:23 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We’ve been informed that the attack targeting our upstream provider, Cosmic Guard, has been mitigated. Service latency has returned to normal levels and remains stable at this time.

  • Investigating
    Investigating

    Dear Customers,

    We are currently experiencing significant network latency and intermittent packet loss, which is affecting our Cosmic services. Our team is actively investigating the issue with top priority and working closely with our upstream providers to identify and resolve the root cause.

    During this time, you may experience:

    • Slower-than-normal network performance

    • Increased latency

    • Occasional dropped or failed connections

    We sincerely apologize for the disruption and appreciate your patience as we work to restore normal service as quickly as possible. Further updates will be provided as soon as more information becomes available.

    Thank you for being so understanding,
    - The Hypez Hosting Team